Question 1

I have an Android or iOS phone, but my device indicates that the Flood Alert app is incompatible. Why?

Accepted Answer

Flood Alert is compatible with devices running Android 5 or above. The iOS version is compatible with devices running iOS 14 or above.

Question 2

Why is it only available in England and Wales, and not Scotland and Northern Ireland?

Accepted Answer

The data feeds we currently use come from the Environment Agency, covering England, and Natural Resources Wales, covering Wales. We are looking to add data from the Scottish Environment Protection Agency to cover Scotland.

Question 3

Can I use flood alert offline?

Accepted Answer

Unfortunately, no. To get the latest flood information you need a connection to the internet.

Question 4

What is the policy on data capturing?

Accepted Answer

You can read our policies here for a full understanding on data capturing.

Question 5

Is this application free to download?

Accepted Answer

Yes, our Flood Alert mobile app and web application are completely free to use.

Question 6

Can I save my locations in the app?

Accepted Answer

No, but we are looking to add this to Flood Alert soon!

Question 7

How do I report a technical problem with the app?

Accepted Answer

Send an email to support@floodalert.com

Frequently Asked Questions