top of page

Frequently Asked Questions

  • Is this application free to download?
    Yes, our Flood Alert mobile app and web application are completely free to use.
  • Can I save my locations in the app?
    No, but we are looking to add this to Flood Alert soon!
  • What is the policy on data capturing?
    You can read our policies here for a full understanding on data capturing.
  • I have an Android or iOS phone, but my device indicates that the Flood Alert app is incompatible. Why?
    Flood Alert is compatible with devices running Android 5 or above. The iOS version is compatible with devices running iOS 14 or above.
  • Can I use flood alert offline?
    Unfortunately, no. To get the latest flood information you need a connection to the internet.
  • How do I report a technical problem with the app?
    Send an email to support@floodalert.com
  • Why is it only available in England and Wales, and not Scotland and Northern Ireland?
    The data feeds we currently use come from the Environment Agency, covering England, and Natural Resources Wales, covering Wales. We are looking to add data from the Scottish Environment Protection Agency to cover Scotland.
bottom of page